Tax & shipping included — bulk discounts at checkout; join TilgoMedal Pro for free shipping over $18 & 1% off for life. Tax & shipping included — bulk discounts at checkout; join TilgoMedal Pro for free shipping over $18 & 1% off for life.
HomeShop Contact Us, FAQs, and Returns TilgoMedal Pro Order Tracking OEM/ODM

Shipping Policy

FAST · TRACKED · WORLDWIDE

Processing Time

Orders are processed within 1–3 business days. Custom/OEM orders may take 5–10 business days. You will receive a tracking number by email as soon as your order ships.

Shipping Carriers & Delivery

We ship via DHL, FedEx, and UPS to the United States and most countries worldwide.

United States: 3–5 business days
Canada / UK / EU / Australia: 5–10 business days
Rest of world: 7–15 business days

Shipping Costs

• Free shipping on all US orders over $18
• Orders under $18: $4.99 flat rate
• Express shipping available at checkout

Order Tracking

A tracking number will be sent to your email after shipment. You can track your order at any time using the tracking link provided.

Customs, Duties & Taxes

International customers are responsible for any customs duties, import taxes, or brokerage fees charged by their country. These fees are not included in the product price or shipping cost.

Address Issues

Please double-check your shipping address at checkout. We are not responsible for packages shipped to incorrect or incomplete addresses provided by the customer.

Contact Us

Questions about your shipment? Email us at hatshow@tilgomedal.com or WhatsApp +86 159 1628 4308.

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