Policy

Refund Policy

Domestic returns, exchanges, preorder refunds, and item condition requirements.

Start a Return

Our domestic returns policy lasts 30 days. If 30 days have gone by since delivery, we cannot offer a refund or exchange.

To be eligible for a return, an item must be unused or otherwise in the same condition it was shipped in. Some categories are not eligible for returns.

30-Day Returns

Domestic returns are accepted within 30 days for eligible items in proper condition.

Learn More Preorders

Preorder refund rules may vary by project and shipment status.

Learn More Exclusions

Consumables, digital goods, and some sensitive product categories may be non-returnable.

Learn More