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Customer Support

Contact Us, FAQs, and Returns

Self-serve returns, international notices, sizing help, and direct lines to the warehouse crew.
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Due to changes in how goods can be sent back to the United States, some customer service policies have changed for international returns and exchanges.

We accept returns and exchanges on undamaged items matching the condition they were shipped in, up to 30 days after delivery.

Returns & Exchanges Returns & Exchanges

Learn about our quick and easy self-serve returns and exchanges.

Learn More FYI: International Customers

Read the latest notice regarding international returns and exchange handling.

Learn More Business Inquiries

For wholesale, procurement, media, or project questions, reach out to the TilgoMedalStore crew.

Learn More See What's Happening In The Warehouse See What's Happening In The Warehouse

Follow project updates, restocks, and behind-the-scenes notes.

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